Privacy Policy

Collection of Your Personal Information

As an E-commerce Website, BellPal collects personal information, such as your email address, name, home or work address or telephone number. Information collected by BellPal is used solely for the purpose of billing and shipping your online purchases. BellPal does not collect any information about your computer hardware and software.

BellPal does not collect or keep any of your Health Information.

BellPal encourages you to review the privacy statements of Websites you choose to link to from BellPal so that you can understand how those Websites collect, use and share your information. We are not responsible for the privacy statements or other content on Websites outside of the BellPal Website.

Use of Your Personal Information in BellPal’s mobile phone apps

1. For ”Watch user” (the person who can send alarms)
The app uses and stores the following data:

• Name and mobile phone number: for identification and communication between watch users and followers
• Position: only in case of an alarm. The position is only shared with the followers and an Alarm operator. The app will ask for permission to collect position in the background, which is required for the app to be able to send position to your followers when the BellPal watch activates an alarm. For the app to be able to send location in the background in case of an emergency, it is therefore needed to give the app permissions to always access location data.  
• Usage data: battery level in telephone and watch, and connection to the watch.
• Contacts: to be able to add followers’ contact information from the phonebook (optional). 
• Alarm data: manual and automatic fall alarms from the BellPal watch and the app.

2. For ”Followers” (persons receiving alarms)
The app uses and stores the following data:

• Name and mobile phone number, for identification and communication between watch users and followers.

Use of Your Personal Information

BellPal and its operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible that BellPal may also use personal information to inform you of other products or services available from BellPal and its affiliates. BellPal may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

BellPal does not sell, rent or lease its customer lists to third parties.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

BellPal does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

BellPal may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on BellPal or the site; (b) protect and defend the rights or property of BellPal, including its Website; or (c) act under exigent circumstances to protect the personal safety of users of BellPal or the public.

Personal information collected on this site will be stored and processed only in the United States.

Control Your Personal Information

BellPal offers its customers choices for the collection and use of personal information. You may notify us of any special preferences by emailing support@bellpal.com. Please be sure to provide complete account information so we can identify you in our records.

You may also stop the delivery of future e-mail from BellPal by clicking unsubscribe at the bottom of the email, or by sending a request to support@bellpal.com with your name and email.

Security of Your Personal Information

BellPal is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we use a secure payment gateway so your information is protected.

Changes to the Statement
BellPal will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how BellPal will use your personal information, BellPal will prominently post such changes prior to implementing the change. BellPal encourages you to periodically review this Statement to be informed of how BellPal is protecting your information.